Question 1

What is Virdis?

Accepted Answer

Virdis is a web design and development studio for growth-stage SaaS companies. We build performance-first websites that convert visitors into customers — combining strategy, design, and engineering into one focused engagement.

Question 2

Who do you work with?

Accepted Answer

We work with growth-stage SaaS, AI, and B2B companies who are ready to invest seriously in their web presence. Our clients typically have product-market fit and want a website that reflects it.

Question 3

Where is Virdis based?

Accepted Answer

We're a remote-first studio. Our team works across time zones, but we keep communication tight with async updates and regular video calls — wherever you are, we're in sync.

Question 4

How do I know if we're a good fit?

Accepted Answer

Book a free strategy call. Within 30 minutes we'll know if we can help, and we'll give you our honest read. We don't take on every project — only ones where we're confident we can deliver real results.

Question 5

What's the first step to working together?

Accepted Answer

Book a strategy call using the link in our nav. We'll review your current site before the call, come prepared with observations, and send a clear scope and quote within 24 hours of our conversation.

Question 6

Do you publish exact pricing?

Accepted Answer

We don't list exact prices because every project is scoped differently. Complexity, integrations, and requirements all vary. Book a free strategy call and we'll send you a clear, itemized quote within 24 hours.

Question 7

What's the difference between a package and a retainer?

Accepted Answer

Packages are one-time projects with a defined scope, delivery timeline, and end date. Retainers are ongoing monthly engagements — we become part of your team, handling updates, A/B testing, CRO, and continuous improvements.

Question 8

Do you offer payment plans?

Accepted Answer

Yes. Projects are typically split 50% upfront and 50% at delivery. Retainers are billed monthly with no lock-in — you can cancel with 30 days notice at any time.

Question 9

Are there any hidden fees?

Accepted Answer

Never. Every quote is itemized. If scope changes mid-project, we discuss it before doing the work — you'll never be surprised by an invoice.

Question 10

Can I start with hourly work before committing to a package?

Accepted Answer

Absolutely. Many clients start with a few hourly hours to test the working relationship, then roll into a package or retainer. The transition is seamless.

Question 11

How does kickoff work?

Accepted Answer

After signing, you'll receive a kickoff brief to complete — brand assets, access credentials, goals, and any existing analytics. We review it, ask follow-up questions, and schedule a kickoff call. Work starts within 48 hours.

Question 12

How do you handle revisions?

Accepted Answer

Every package includes dedicated revision rounds. We present work in clear stages — you review, we refine. We don't do endless revision loops; we use structured feedback to move fast and get it right.

Question 13

What do you need from us to get started?

Accepted Answer

Brand guidelines (or current assets), access to your domain and hosting, any existing analytics, and clarity on your main business goal. The more context you give us upfront, the faster we move.

Question 14

How do you communicate during a project?

Accepted Answer

We use Slack for async communication and Loom for design walkthroughs. You'll have a dedicated Slack channel, weekly status updates, and direct access to the person doing your work — not an account manager.

Question 15

Do you use Figma?

Accepted Answer

Yes — all designs are built and handed off in Figma. You'll have full access to the design file at project close. We also use Handoff AI for component documentation.

Question 16

What tech stack do you use?

Accepted Answer

We build primarily in Next.js, React, and TypeScript with Tailwind CSS. For CMS, we work with Sanity, Contentful, and Webflow depending on your team's needs. We also work in Framer and Shopify for the right projects.

Question 17

Do you work with our existing CMS?

Accepted Answer

Usually, yes. We've worked with Sanity, Contentful, Webflow, WordPress, Framer, and more. We'll assess compatibility during the strategy call and flag any migration needs upfront.

Question 18

Can you migrate our existing site?

Accepted Answer

Yes — website migration is one of our core services. We handle content migration, redirect mapping, and SEO preservation so you don't lose rankings in the transition.

Question 19

Do we own the code?

Accepted Answer

Yes — always. You own every line of code, all assets, and the full repository. We deliver everything at project close with documentation. No vendor lock-in, no licensing fees, ever.

Question 20

What happens after a package launches?

Accepted Answer

Every package includes post-launch support (30–60 days depending on tier) for bug fixes and minor adjustments. After that, you can move into a retainer for ongoing work or book hourly time as needed.

Question 21

Do you offer ongoing maintenance?

Accepted Answer

Yes — our retainer plans are designed for exactly this. From 10 hours/month of light support to 40+ hours of active partnership, we have a tier for every stage of growth.

Question 22

Can we update the site ourselves?

Accepted Answer

Absolutely. We build with your team's capability in mind. If you have a CMS, content updates are point-and-click. If you need training, we include a walkthrough session at launch.

Question 23

What if something breaks after launch?

Accepted Answer

For package clients, critical issues within the post-launch support window are fixed at no charge. For retainer clients, you're covered — it comes out of your monthly hours at priority turnaround.

Question 24

How do we get in touch for support?

Accepted Answer

Retainer clients have a dedicated Slack channel with 48-hour turnaround. For past package clients, reach out via email or contact form and we'll get back to you within one business day.

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